Online Support ManualPlease use this manual to resolve any problems or questions you may have regarding your account before contacting our Tech Support Staff.Chapter One - Support Home Chapter Two - General Account Information Chapter Three - The Control Panel Chapter Four - FTP & Fetch Instructions Chapter Five - Telnet Access Chapter Six - POP 3 Email Settings Chapter Seven - Mail Manager & Mail Lists Chapter Eight - Microsoft FrontPage Chapter Nine - Anonymous FTP Chapter Ten - Site Statistics Chapter Eleven - Password Protected Directories Chapter Twelve - CGI-Bin, Formmail, SSI Chapter Thirteen - Secure Socket Layer (SSL) Chapter Fourteen - Changing Your Password Chapter Fifteen - PHP Chapter Sixteen - Policy, Guidelines, & Disclaimer Chapter Seventeen - Real Audio, Real Video Chapter Fourteen - Changing Your PasswordsFor Control Panel & FTP Password Changes:Go to your Control Panel at http://www.yourdomain.com/menu and click on Password Change and follow the instructions. Once completed it will take up to 10 minutes for the changes to take effect. this will not change your e-mail password For Email Password Changes: Go to your Control Panel at http://www.yourdomain.com/menu and click on Mail Manager and then click on the Email account you are wishing to change the password for and then follow instructions. Your first e-mail account (user@yourdormain.com) was initially set to the same password as your domain, it was e-mailed to you in the Welcome Letter.
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