Frequently Asked QuestionsPlease use these FAQs to answer any questions you may have regarding our hosting services before contacting our Tech Support Staff.Main Index of FAQs Rosserver.com Web Host FAQs Domain Name Registration FAQs Billing FAQs Reseller FAQs Billing FAQs:When will I receive an invoice?Are there any setup fees? Can I pay with a credit card? Where do I send a check? How can I find out if my account is past due? Is there a minimun contract that I must sign up for? When will I receive an invoice? 90% of the customers at Rosserver.com will never receive an invoice. The system will automatically bill your credit card. If you would like one you may print your own by going to the Billing history button in your Server Control Panel. If you pay by check you still may never receive an invoice if you pay early enough. Notices are also sent out for things like overages on bandwidth and storage, late on payment, credit card declined, and changes to the system. These notices are sent out automatically, so please don't get upset at the support person or the billing person they may not even know that you got a notice. Back to the top Are there any setup fees? There are NO setup fees for any of our accounts. Back to the top Can I pay with a credit card? Yes, the order form is SSL (secure server) protected for complete privacy, no one here at Rosserver.com has access to that information, your transaction is sent directly to our bank via Cybercash, where your card will be billed automatically. Your web space will be created the moment the transaction is approved by the bank, the Email with your password and account information should arrive within 10 minutes. Back to the top Where do I send a check? You may send a check to: REM Services
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